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2. Acceptance: The Clients acceptance of these terms may be confirmed by simply signing this document, confirming its acceptance by email or allowing RPC to carry out the Service.
3. Fees and Payment: The Fees as set out in this agreement are payable by the Customer. Fees are inclusive of GST. The Fees are payable on the day the Service is rendered. RPC will offer the Client with an electronic tax invoice on the date of the Service, Where the Customer authorises a credit card or direct debit to a bank account, a charge for the Fees will be processed on the day the Service is rendered. .
4. Interest on over dues & No Deductions: Interest is payable from the Customer on delinquent amounts payable to RPC in the end of the due date until the date on which the debt is paid at a rate of 2 per cent (2%) over the rate billed by RPCs bank on overdrafts for less than one hundred thousand dollars ($100,000.00).
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5. Treatment effectiveness: the Service will be delivered by RPC in a competent and professional manner taking into account those terms. The ongoing effectiveness of the pest control provided depends on the Client implementing RPCs recommended hygiene, housekeeping, and property maintenance processes. The Customer acknowledges that pest treatment might also be rendered ineffective by disturbing handled areas, building alterations, renovations and introducing untreated or infested materials to the property that encourage pest action. .
6. Pest Inspection and Treatment: The insect inspections undertaken as part of this Service will be predicated upon a visual inspection only limited to those regions and sections of their premises entirely accessible and visible to the technician in the time and on the day of this inspection. Furniture, equipment, fittings and inventory may conceal evidence of several bugs which can only be revealed when these items are eliminated.
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All insects are excluded unless agreed by RPC in writing. .
7. Advice and recommendations: RPCs technician will offer a service report after the Service and provide advice and check it out recommendations to the Customer to control and minimize pests and their habitat. These may cover hygiene, housekeeping, stacking, storage and maintenance.
8. Access and Security: The Client must ensure that RPCs staff and other authorised personnel (Personnel) have full and secure access (free of any health and safety hazards and risks) to the relevant areas of the premises and all facilities like water and power that RPC could reasonably require to offer the Service .The Customer must advise the RPC technician prior to the commencement of the Service of any health and safety risks including the presence of asbestos.
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RPC will comply with reasonable security and safety instructions of the Customer while present in the Clients premises. .
9. Client Co-operation: The Customer must comply with all advice and instructions offered by RPC to the Customer including any relating to pesticides and equipment use and the health and security of all persons using the premises during and following the completion of the Service.
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10. Damage to Utilities: When delivery of this Service requires drilling or cutting any materials, the Customer will this link be responsible for identifying the location of all utility services to the house including pipes and drainage pipes, electric and telephone wires, gas pipes etc.. RPC will exercise due care in performing any drilling or cutting but the Customer will be responsible for any harm caused by penetration to any such services unless caused by the negligence of RPC. .
11. Reliance on Service and Report: All reports supplied by RPC in relation to the Service are provided for the benefit of the Customer named in the report. Neither this agreement nor any account could be assigned by the Customer to another person or relied upon by any other person without the previous written approval of RPC that may be given conditionally or withheld. .
12. Indemnity: To the extent allowed by law, the Client will indemnify RPC and its Personnel against all actions, claims, proceedings or costs (including legal costs on a full indemnity basis) which RPC could incur as a result of any reliance placed on the content of a service or inspection report from any person other than the Customer who obtained the report from the Client without the written approval of RPC, except to the extent any loss or damage results from RPC or its Personnel. .
13. Force Majeure: RPC shall not be responsible for failure to meet any obligation if the failure results directly or indirectly by a cause beyond its control.